Hi Team, Blank tab screen will display in following scenario as well: If the given tab URL is redirecting to login screen, then blank tab will display because Login pages don't render in iFrames, as a safeguard against clickjacking. Your authentication logic needs to use a method other than redirect.
So, please add note in following troubleshooting step: https://learn.microsoft.com/en-us/microsoftteams/platform/resources/troubleshoot#blank-tab-screen
Document Details
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- ID: fb80c6db-320c-52b6-f8c4-fad9d146cb24
- Version Independent ID: 37248d85-8023-dd61-e77b-d8571b8d792e
- Content: Troubleshoot your app - Teams
- Content Source: msteams-platform/resources/troubleshoot.md
- Service: msteams
- GitHub Login: @surbhigupta
- Microsoft Alias: lajanuar
Hi SubbaReddi! Thank you for bringing this issue to our attention. We will investigate and if we require further information we will reach out in one business day. Please use this link to escalate if you don't get replies.
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We will check on it and redirect to doc team accordingly.
@surbhigupta12 -Could you please help us to update the document?
Please add the note in below document-
Note -If the given tab URL is redirecting to login screen, then blank tab will display because Login pages don't render in iFrames, as a safeguard against clickjacking. Your authentication logic needs to use a method other than redirect.Document-https://learn.microsoft.com/en-us/microsoftteams/platform/resources/troubleshoot#blank-tab-screen
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Hi SubbaReddi! This issue is closed in our system. We would like your feedback on your experience with our support team and Platform.
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Teams Platform